Delivery and Refunds

 

Digital Code Delivery

All codes provided by CARD STORE BANGLADESH are delivered electronically via email delivery. After your order is processed, we begin the verification steps immediately. If no further verification is required, then your digital code will be emailed within 5min – 1 hour. We accept customers only from Bangladesh.

If you do not see any emails in your inbox, please check your spam folder.

If you believe there has been an error in your delivery, please email support@csb.com.bd

What is your Refund Policy?

We have a 100% Guarantee that the card you purchase will be exactly as described on our website and in 100% working order. Due to the nature of a digital code business, after your E-mail has been sent, we are no longer able to refund your purchase.

If there is an concern you have about an order and you want us to take a special look, please reach out to customer support and we will assist you.

My digital code isn’t working, what do I do?

If you have any issues with your card, please email support@csb.com.bd we help troubleshoot your problem. If there is a problem with the code, we will get you a replacement card right away. Please note that it may take upto 7 working days to solve any issues.

Is there an expiration date on the gift cards?

We offer a 100% guarantee all cards delivered by CARD STORE BANGLADESH will be working and redeemable. Further, none of the cards we sell have any expiration date, so there is no rush or need to redeem your card right away.